New Problem Checking

Hi.

This weekend, we added some checking, so rather than just tell your customers there was a problem with the booking, we've also set it up so that you get an email advising which room and date they tried to book, but couldn't.

This is most likely down to not having rates entered for the dates your customers were trying to book.

Instead of an error page, your customers will now receive a "friendly page" advising them there was a problem, and showing your telephone number to suggest they contact you direct - meaning less lost bookings for you.

I hope this addition, helps you.

Kind regards,

Mark
Easy Bookings

New Website Launched

Hi.

We launched our new website today.  Fresher, cleaner look.  Any feedback is very much appreciated.

Thanks, Mark

Hi - thank you to everyone over the last couple of days.

Although the transfer to the new server was relatively smooth, there were some issues relating to new, increased security guidelines.  It's now best practice to include at least one alpha-numeric characters (such as !<#) in passwords, to make them far more difficult to guess - for obvious reasons these days unfortunately.

Anyway, it's all done now - and I hope you find the new hardware helps to increase the speed of you and your customers experience of Easy Bookings.

I've added some other updates which I'll write about soon, such as adding VAT options, amongst other suggestions from the last survey and emails from some of you.  For now though, good night.

Updates to Easy Bookings

Hi.

Last night, I moved the databases Easy Bookings uses to their new home - a new, updated server, with loads more memory and power.

Tonight (into tomorrow), I'm uploading the files for Easy Bookings to the new server.  Following that, some testing will be done, and then on Sunday night/Monday morning, I'll be pointing the Easy Bookings system to the new server.

There are some updates, fixes, and most importantly, improved speed and page loads - so hopefully everyone using Easy Bookings, and your customers, will have an enhanced service very soon.

Kind regards,

Mark 

Easy Bookings Blog Relaunch

Hi.

Today we're starting fresh - with a new blog, new videos on YouTube.com and updates available through Facebook and Twitter.

We'll be using these to let you know about all of the new features and improvements made to Easy Bookings, so please subscribe to whichever social network you use, and let us know what you think.

Thanks,

Mark

Priorities for rules

Hi.

You can now prioritise your rules. As with occupancy rates (see below), the lower the number, the higher priority it will have over any other rules which may cover the same date span/days.

So a rule with a priority 1 will take precedence over a rule with priority 5.

Could you please check your rules, to ensure they still operate as you expect them to. As a default, they all now have a priority of 10 - so if you need one to operate above another, then please change its priority to a lower numer (higher priority).

As always, if you are unsure, please log a ticket from the control panel.

Priorities for rates

Hi.

You can now prioritise your rates: Rooms/Rates -> Occpuancy Rates. The lower the number, the higher priority it will have over any other rates which may cover the same date span/days.

So for example, rather than have to setup multiple start/end dates, just to accommodate a higher rate for the May holiday weekend, you can simply enter:

Rooms/Rates -> Check rates for errors - will not show a duplicate rate, as ID56541 has a higher priority than the default ID49693.

Please let me know if this isn't clear.