tag:blogger.com,1999:blog-77853265860808777142024-03-14T04:39:44.397+00:00Easy BookingsOnline Availability and Booking System, for hotels, guesthouses, B&Bs, hotels, boats...Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.comBlogger27125tag:blogger.com,1999:blog-7785326586080877714.post-17328542853029334252011-10-02T20:19:00.002+01:002011-10-02T20:21:27.314+01:00New Customer Booking Screen Preview<span class="Apple-style-span" style="background-color: white; font-family: arial, sans-serif; font-size: 13px; line-height: 18px;">This shows the new version of Easy Bookings, with a much more streamlined and responsive user interface. This will be released towards the end of October 2011.<br />
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<div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen='allowfullscreen' webkitallowfullscreen='webkitallowfullscreen' mozallowfullscreen='mozallowfullscreen' width='320' height='266' src='https://www.youtube.com/embed/nccbviyJRWw?feature=player_embedded' frameborder='0'></iframe></div><span class="Apple-style-span" style="background-color: white; font-family: arial, sans-serif; font-size: 13px; line-height: 18px;"><br />
What you see, happens in real-time. The customer gets an almost immediate response, with no annoying page refreshes - giving them a far better experience. In the example above, it takes less than 20 seconds to view the grid, make a selection, add extras and confirm the booking.<br />
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<span class="Apple-style-span" style="background-color: white; font-family: arial, sans-serif; font-size: 13px; line-height: 18px;">The extras screen will now be shown as soon as a customer has made a selection from the grid.<br />
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<span class="Apple-style-span" style="background-color: white; font-family: arial, sans-serif; font-size: 13px; line-height: 18px;">I hope you like the new updates - as I mentioned above, these should be live by the end of October.<br />
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<span class="Apple-style-span" style="background-color: white; font-family: arial, sans-serif; font-size: 13px; line-height: 18px;">Thank you, and kind regards,<br />
</span><br />
<span class="Apple-style-span" style="background-color: white; font-family: arial, sans-serif; font-size: 13px; line-height: 18px;">Mark</span><br />
<span class="Apple-style-span" style="background-color: white; font-family: arial, sans-serif; font-size: 13px; line-height: 18px;">Easy Bookings</span>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com2tag:blogger.com,1999:blog-7785326586080877714.post-4908730697389043372011-09-17T10:11:00.002+01:002011-09-17T23:02:58.806+01:00House-keeping Section AddedAt the request of James from <a href="http://www.capel-y-ffin.co.uk/">Castle Farm</a>, we've added a "house-keepers" section.<br />
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This allows basic information about customers to be accessed by your house-keeper (if you have one), so they know who's arriving, when, and which accommodation they have booked - as well as any extras they may have booked (nb. no payment, or address information is shown).</div>
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To access it, go to <b>Admin -> Set Housekeeping Link</b>, and click on the <b>Generate new key button</b>:<br />
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjK_hpzIUt6QQcLXEYu4Q8WEuzeLHAnKNU3ixoNi0JdUGAzrWNziMkgKJ8OkK4Um11lFj6m8QqpIgZTo-6HKeopD9TYswMMlSssalaW5tiL_eUQychjf6TvGeFc2nSSMgHwjTgjnP5TwpA/s1600/Snap_2011.09.17_09h43m19s_001.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="308" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjK_hpzIUt6QQcLXEYu4Q8WEuzeLHAnKNU3ixoNi0JdUGAzrWNziMkgKJ8OkK4Um11lFj6m8QqpIgZTo-6HKeopD9TYswMMlSssalaW5tiL_eUQychjf6TvGeFc2nSSMgHwjTgjnP5TwpA/s640/Snap_2011.09.17_09h43m19s_001.png" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">House Keeping Screenshot</td></tr>
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This will generate 2 unique keys, linked to your ID, which you can pass on to your house-keeper, without having to give them access to the control panel.<br />
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When accessed, your house-keeper will be shown:<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg90c2eDfrQQpSPVj4nbiANdn_ZjwN8pXCqq2i5Vd7CEEoCoqaDkC4EYHP8rQrV8RXyfLWBpuztKj3OcqSjEFkQ2-sRzeTFTqGaaqeXdcVoilXLld17h28wF6R2D9vOjBdb32cKf4ylL6k/s1600/Snap_2011.09.17_10h06m31s_003.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg90c2eDfrQQpSPVj4nbiANdn_ZjwN8pXCqq2i5Vd7CEEoCoqaDkC4EYHP8rQrV8RXyfLWBpuztKj3OcqSjEFkQ2-sRzeTFTqGaaqeXdcVoilXLld17h28wF6R2D9vOjBdb32cKf4ylL6k/s320/Snap_2011.09.17_10h06m31s_003.png" width="308" /></a></div>
<div class="separator" style="clear: both; text-align: center;">
Arriving Customers Screenshot</div>
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Please let me know if you have any comments or questions, and thanks again to James from <a href="http://www.capel-y-ffin.co.uk/">Castle Farm</a> for the suggestion.<br />
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Mark<br />
Easy Bookings<br />
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Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-81289917824281130512011-08-21T23:41:00.000+01:002011-08-21T23:41:47.010+01:00New Problem CheckingHi.<br />
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This weekend, we added some checking, so rather than just tell your customers there was a problem with the booking, we've also set it up so that you get an email advising which room and date they tried to book, but couldn't.<br />
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This is most likely down to not having rates entered for the dates your customers were trying to book.<br />
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Instead of an error page, your customers will now receive a "friendly page" advising them there was a problem, and showing your telephone number to suggest they contact you direct - meaning less lost bookings for you.<br />
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I hope this addition, helps you.<br />
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Kind regards,<br />
<br />
Mark<br />
Easy BookingsEasy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-18727471904271238482011-07-18T02:26:00.000+01:002011-07-18T02:26:50.085+01:00New Website LaunchedHi.<br />
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We launched our new website today. Fresher, cleaner look. Any feedback is very much appreciated.<br />
<br />
Thanks, MarkEasy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-59940196106027743312011-07-13T22:57:00.001+01:002011-07-14T07:31:47.543+01:00Hi - thank you to everyone over the last couple of days.<br />
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Although the transfer to the new server was relatively smooth, there were some issues relating to new, increased security guidelines. It's now best practice to include at least one alpha-numeric characters (such as !<#) in passwords, to make them far more difficult to guess - for obvious reasons these days unfortunately.<br />
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Anyway, it's all done now - and I hope you find the new hardware helps to increase the speed of you and your customers experience of Easy Bookings.<br />
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I've added some other updates which I'll write about soon, such as adding VAT options, amongst other suggestions from the last survey and emails from some of you. For now though, good night.Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-2934471942212717762011-07-09T23:57:00.001+01:002011-07-10T00:31:25.373+01:00Updates to Easy BookingsHi.<br />
<div><br />
</div><div>Last night, I moved the databases Easy Bookings uses to their new home - a new, updated server, with loads more memory and power.</div><div><br />
</div><div>Tonight (into tomorrow), I'm uploading the files for Easy Bookings to the new server. Following that, some testing will be done, and then on Sunday night/Monday morning, I'll be pointing the Easy Bookings system to the new server.</div><div><br />
</div><div>There are some updates, fixes, and most importantly, improved speed and page loads - so hopefully everyone using Easy Bookings, and your customers, will have an enhanced service very soon.</div><div><br />
</div><div>Kind regards,</div><div><br />
</div><div>Mark </div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-39841993147555112252011-04-26T21:52:00.000+01:002011-04-26T21:52:34.543+01:00Easy Bookings Blog Relaunch<div dir="ltr" style="text-align: left;" trbidi="on">Hi.<br />
<br />
Today we're starting fresh - with a new blog, new videos on YouTube.com and updates available through Facebook and Twitter.<br />
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We'll be using these to let you know about all of the new features and improvements made to Easy Bookings, so please subscribe to whichever social network you use, and let us know what you think.<br />
<br />
Thanks,<br />
<br />
Mark</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-61245339349164966522010-02-22T20:20:00.001+00:002011-07-13T20:29:25.541+01:00Priorities for rules<div>Hi.</div><div></div><div>You can now prioritise your rules. As with occupancy rates (see below), the lower the number, the higher priority it will have over any other rules which may cover the same date span/days.<br />
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</div><div></div><div>So a rule with a priority 1 will take precedence over a rule with priority 5.<br />
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</div><div></div><div>Could you please check your rules, to ensure they still operate as you expect them to. As a default, they all now have a priority of 10 - so if you need one to operate above another, then please change its priority to a lower numer (higher priority).<br />
<br />
</div><div></div><div>As always, if you are unsure, please log a ticket from the control panel.</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-53463228612864184062009-05-04T20:20:00.000+01:002011-07-13T20:22:31.706+01:00Priorities for ratesHi.<br />
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<div>You can now prioritise your rates: Rooms/Rates -> Occpuancy Rates. The lower the number, the higher priority it will have over any other rates which may cover the same date span/days.</div><br />
<div>So for example, rather than have to setup multiple start/end dates, just to accommodate a higher rate for the May holiday weekend, you can simply enter:</div><img alt="" border="0" height="113" src="https://www.easy-bookings-ssl.co.uk/cp/images/news/priority2.jpg" width="640" /><br />
<br />
<div>Rooms/Rates -> Check rates for errors - will not show a duplicate rate, as ID56541 has a higher priority than the default ID49693.</div><br />
<div>Please let me know if this isn't clear.</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-26177209248002265942008-12-03T20:19:00.000+00:002011-07-13T20:22:48.895+01:00Amending for VAT reduction<div>Hi.</div><div></div><div>If you need to make a change to your rates, then you can go to Rooms/Rates -> Change Multiple Rates - where you can amend your rates by a fixed amount, or a percentage.</div><br />
<div>I'm sure you already know the percentage, but if you enter a percentage change of -97.8723404255319 - that will reduce the VAT from 17.5% to 15% overall:</div><div></div><div><div class="separator" style="clear: both; text-align: center;"><a href="https://www.easy-bookings-ssl.co.uk/cp/images/news/vat.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="250" src="https://www.easy-bookings-ssl.co.uk/cp/images/news/vat.jpg" width="400" /></a></div><br />
</div><div></div><div>You may be better amending manually however, as doing it as above, would result in your rates being amended to include pennies - where you would, I suspect, many of you would like them rounded to a whole number.</div><div></div><div>As always, if you have any suggestions for improving Easy Bookings, please let us know.</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-12270258026684601332008-10-05T20:18:00.000+01:002011-07-13T20:23:51.430+01:00New Discounts Section<div>Hi.</div><div></div><div>We've added a new way of giving discounts.</div><div></div><div>It's based on either a percentage discount, or a fixed discount (per night) for guests who stay for a certain number of nights or more.</div><div></div><div>You can access it from the menu: Rooms/Rates/Vouchers -> New Discounts (or <a href="https://www.easy-bookings-ssl.co.uk/cp/admin/nightsdiscfixed.aspx">https://www.easy-bookings-ssl.co.uk/cp/admin/nightsdiscfixed.aspx</a>)</div><div></div><div><img alt="New Discounts" border="0" height="253" src="https://www.easy-bookings-ssl.co.uk/cp/images/news/newdiscounts.jpg" width="669" /></div><div></div><div><br />
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<li>To add a new discount, click the Add button, or click New on any line. <br />
</li><br />
<li>Enter the discount type: <br />
<ul><li><b>Fixed:</b> for a fixed discount 'per night' - if you enter 20 and 3 nights, the discount will be 20 x 3 = 60 <br />
</li>
<li><b>Percentage:</b> for a percentage discount </li>
</ul></li><br />
<li>Enter the number of nights the customer has to book to qualify for the discount - the discount will apply, per night, for the number of nights entered, or more - so id you enter a discount for 3 nights, and a discount for 6 nights, the 3 night discount will apply for 3, 4 and 5 night bookings - and the 6 night discount, will apply for 6, 7, 8, 9 and more, nights bookings <br />
</li><br />
<li><br />
<div>You can add multiple discounts, for any date period, any days, and for any number of nights.</div></li><br />
</div><div>Please let us know if you have any problems.</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-81192802930785497362008-09-07T20:18:00.001+01:002011-07-13T20:24:28.016+01:00Housekeeping<div>Hi.</DIV><div> </DIV><div>Currently, you are able to remove a customers details one at a time, from their booking screen - this is encouraged, as it means their personal and credit card details are not held on your system.</DIV><div> </DIV><div>We've now added a 'housekeeping' section, where you can now remove any customer information, and room booking information before a specified date. You can get to this from the menu Admin -> Housekeeping.</DIV><div> </DIV><div><strong><span style="COLOR: #ff0000">PLEASE NOTE</SPAN></STRONG></DIV><div>The system will ask you to confirm you want to proceed - if you do, the data held for customer bookings and room bookings for check-out dates of before the date you specified, will be removed permanently - and cannot be retrieved.</DIV>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-32045113170074008962008-09-07T20:18:00.000+01:002011-07-13T20:24:15.655+01:00Special Days Update<div>Hi.</DIV><div> </DIV><div>Special Days will now be hilighted on your Overview screen in your control panel, as well as your customer bookings screen.</DIV>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-18641645092939691902008-09-02T20:16:00.000+01:002011-07-13T20:25:00.718+01:00Special Days<div>Hi.</div><div>Special Days are purely for aesthetic use on your customers calendar. You can use them to hilight certain days, for example, Bank Holidays, or local holidays and events. It will simply colour the background column of the calendar grid:</div><div></div><div><img alt="" border="0" src="https://www.easy-bookings-ssl.co.uk/cp/images/news/screenshot014.jpg" /></div><div></div><div>You can access it from the Admin menu:</div><div><img alt="" border="0" src="https://www.easy-bookings-ssl.co.uk/cp/images/news/screenshot015.jpg" /></div><div></div><div>...and add in as many Special Days you like:</div><div><img alt="" border="0" src="https://www.easy-bookings-ssl.co.uk/cp/images/news/screenshot016.jpg" /></div><div></div><div>Again, this was requested as a feature by our users - please let us know if you have any other ideas.</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-13114733910158120422008-08-27T20:17:00.000+01:002011-07-13T20:24:46.420+01:00Custom Column Headings<div>Hi.</div><div></div><div>Another new feature - Custom Column Headings - which you can access from the Admin screen, Custom Columns tab:<br />
<div class="separator" style="clear: both; text-align: center;"><a href="https://www.easy-bookings-ssl.co.uk/cp/images/news/cch.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="128" src="https://www.easy-bookings-ssl.co.uk/cp/images/news/cch.jpg" width="400" /></a></div><br />
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With this, you can change the column headings shown on the customer booking screen, and the emails which are sent. If you leave a field blank, the relative column will not be shown on the customer screen or emails.</div><div></div><div>Again, I hope this is useful to some of you.</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-13181498345432549062008-08-27T20:14:00.000+01:002011-07-13T20:25:24.050+01:00Custom Column Headings<div>Hi.</div><div></div><div>Another new feature - Custom Column Headings - which you can access from the Admin screen, Custom Columns tab.</div><div></div><div>With this, you can change the column headings shown on the customer booking screen, and the emails which are sent. If you leave a field blank, the relative column will not be shown on the customer screen or emails.</div><div></div><div>Again, I hope this is useful to some of you.</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-23626363982325810422008-08-25T20:13:00.000+01:002011-07-13T20:25:39.059+01:00User Defined Questions<div>We've added a new section to the 'Admin' screen - a User Defined Questions section:</div><div><div class="separator" style="clear: both; text-align: center;"><a href="https://www.easy-bookings-ssl.co.uk/cp/images/news/udf.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="102" src="https://www.easy-bookings-ssl.co.uk/cp/images/news/udf.jpg" width="320" /></a></div><br />
</div><div></div><div>You can use this to ask additional questions of your customers, while they are making their booking. Anything which is specific to you, that is not currently captured.</div><div></div><div>The information will be shown on the same screen as the customer booking information.</div><div></div><div>I hope some of you find this useful.</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-35353736583369430412008-04-01T20:12:00.000+01:002011-07-13T20:25:57.997+01:00Add vouchers to your buttons<div>Hi.</DIV><div> </DIV><div>If you want to run special promotions - rather than have the guest enter the code, you can add it to a button on your site by adding &vch=xxx to the Easy Bookings link, where xxx= the voucher code you want to use. <br />
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eg. <a href="https://www.easy-bookings-ssl.co.uk/easy-bookings/reservation.aspx?id=1&idp=demo&vch=test">https://www.easy-bookings-ssl.co.uk/easy-bookings/reservation.aspx?id=1&idp=demo&vch=test</A> </DIV><div> </DIV><div>Hope this is of some use to you!</DIV>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-38254043898981185522008-03-20T20:12:00.000+00:002011-07-13T20:26:18.747+01:00Additional Item Screen Text<div>Hi.</DIV><div> </DIV><div>You can now amend the text on the additional item screen - just click on:<br />
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Emails & Notes -> Additional Item Screen Text </DIV><div> </DIV><div>...or follow the link from Quick Links</DIV>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-30928324733143287982008-01-15T20:12:00.000+00:002011-07-13T20:26:31.241+01:00New Referral URL Report<div>We have now added a new Referral URL report. You can find it here: <a title="Referral Report" href="https://www.easy-bookings-ssl.co.uk/easy-admin2/admin/rep_referrer.aspx" target=_self>https://www.easy-bookings-ssl.co.uk/easy-admin2/admin/rep_referrer.aspx</A></DIV><div> </DIV><div>It will let you know which website/page your customer was on, when they clicked the link to take them to your Easy Bookings customer booking page.</DIV><div> </DIV><div>Let us know if this is useful!</DIV>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-78955435427885444552007-12-24T20:11:00.000+00:002011-07-13T20:26:46.858+01:00Happy Christmas and a Happy New Year!<div>Hi.</DIV><div> </DIV><div>On behalf of the Easy Bookings team, I would like to wish you a very happy Christmas and a wonderful New Year!</DIV>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-34038721144537882762007-12-17T20:11:00.000+00:002011-07-13T20:27:56.121+01:00PCI Data Security Standard (PCI DSS)<div>Hi.</div><div></div><div>We've been asked abour the new PCI DSS from a few customers. You may have to comply shortly, so to answer the main points laid out in the new standard, we've addressed them below. You can visit the PCI DSS website here: <a href="https://www.pcisecuritystandards.org/tech/" target="_blank" title="PCI DSS">https://www.pcisecuritystandards.org/tech/</a></div><div></div><div>The PCI DSS comprises 12 key requirements. I'll outline them below, and follow each point with what we have in place:<br />
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1. Install and maintain a firewall configuration to protect data - our server is held within a datacentre, on a network with a leading IT service provider. They have firewall and anti-virus in place.<br />
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2. Do not use vendor-supplied defaults for passwords or other security parameters - your username and password were chosen by you - the password is held, encrypted - to reset your password, you need to know the answer to the security question you chose<br />
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3. Protect stored data - our data is stored on dedicated servers, which are shared with no other company or individual<br />
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4. Encrypt the transmission of cardholder data and sensitive information - we use 128bit SSL encryption in both your control panel, and on the customer booking screen. The SSL Certificate is provided by COMODO - an excerpt from the information they hold, if you hover over their logo on the control panel login screen is:<br />
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Fixit Knowledge Solutions holds a website identity assurance warranty of $10,000. This means that you are insured for up to $10,000 when relying on the information provided by IdAuthority on this site.<br />
<br />
© Copyright. Data provided by IdAuthority™<br />
<br />
www.comodogroup.com<br />
www.trustlogo.com<br />
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Fixit Knowledge Solutions is the company which wrote the Easy Bookings software - this is clearly stated on our website, and on the Easy Bookings pages.<br />
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In addition, the card details are stored, encrypted on our server - you only see the credit card details when you are logged in to the control panel, where they are again, transmitted via the 128bit SSL encrypted connection with your browser.<br />
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5. Use and regularly update anti-virus software - anti-virus software is installed<br />
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6. Develop and maintain secure systems and applications - As with 4, we treat this very seriously, and encrypt card number details - you are also given the option of cancelling out the card information, or deleting the customer information entirely, once you have processed the booking<br />
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7. Restrict access to data by business need-to-know - we have no interest in looking at your customers details, although we can access it if required - only us, you, and anyone you have shared your login/password details with, can access your customers information<br />
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8. Assign a unique ID to each person with computer access - we provide 1 username/password for each control panel, which as in 2 above, were chosen by you - you may also have a local security policy in place, which restricts what each user of your computer(s) may be able to do.<br />
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9. Restrict physical access to cardholder data - our servers are held in secure datacentres - please see the following for information on that setup:<br />
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Servers have the following attributes:<br />
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-Secure London based, with fully redundant Gigabit connections to LINX. Founded in 1994, LINX (The London Internet Exchange Ltd.), is the largest and most successful Internet exchange point in Europe with a world-class reputation for quality, performance and technical excellence.<br />
-Environmentally controlled and monitored premises<br />
-Fire detection and suppression systems<br />
-Capable of delivering uninterrupted service indefinitely in the event of a complete power failure<br />
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Data Center Security:<br />
-24x7 monitoring by on-site personnel<br />
-Video Camera Surveillance<br />
-Security Breach Alarm<br />
-Secure PAC key access to Server Equipment, which is logged centrally by date and time<br />
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10. Track and monitor all access to network resources and cardholder data - every attempt to login using your username, is tracked - whether it is the correct authenticated password which is used, or an incorrect one - this information is available upon request - anyone with your username and password, can access your bookings, and therefore your customer data (unless you have changed it, or deleted it)<br />
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11. Regularly test security systems and processes - if you attempt to log into Easy Bookings more than 3 times, with the incorrect password, your account will be locked - in addition, we have just, in June, renewed our SSL certificate with COMODO (as in 4 above)<br />
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12. Maintain a policy that addresses information security - we only hold details for as long as you require them - you can overwrite them, or delete them at any point, once you have dealt with your customers booking. I am certain you will have your own local security policy in place, restricting access to who can logon to your Easy Bookings control panel, and documenting those that can.<br />
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</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-11263974174112150462007-12-05T20:11:00.000+00:002011-07-13T20:28:11.573+01:00Occupancy Report<div>Hi.</div><div></div><div>As requested by an Easy Bookings user, we've now added an Occupancy Report.</div><div></div><div>You can access this via the Quick Links button, at the top of the screen, or the Reports menu - or by <a href="https://www.easy-bookings-ssl.co.ukcp/admin/rep_occupancy.aspx" target="_self" title="Occupancy">clicking here</a>.</div><div></div><div>It will show you your occupancy, over any period of time, for each room, and in total.</div><div></div><div>As always, I hope this is something which you may find useful - and if you have any other suggestions, please let us know.</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-66967210257154939102007-10-03T20:10:00.001+01:002011-07-13T20:28:36.318+01:00Overview Screen - Show Names/Notes<div>Hi.</div><div></div><div>On the Overview screen (default page when you login to your control panel), some of you prefer to see the names and other details on the grid - and you can do this by ticking the Show Names/Notes tick box.</div><div></div><div>This tick box should now 'remember' what your preference is - so you don't have to keep ticking it each time you open the Overview screen.</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0tag:blogger.com,1999:blog-7785326586080877714.post-18918723275975782642007-10-03T20:10:00.000+01:002011-07-13T20:28:23.369+01:00Booking Screen - Audit Trail<div>Hi.</div><div></div><div>On the Booking screen in the control panel, you should now see an audit trail of the main parts of the booking (ie. booking made, confirmation letter sent, booking declined) along wth a few other bits of info.</div><div></div><div>Again, added as a result of a suggestion by our users. Please keep them coming.</div>Easy Bookingshttp://www.blogger.com/profile/06392931077283585805noreply@blogger.com0